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In a service business, you are not selling your time. You are selling a bridge from the client’s current Chaos to their desired Order. The shorter and smoother the bridge, the higher the toll.

#DhandheKaFunda · @utpalmv

Source context

The Protocol:** Fire your "Bottom 20%": the clients who provide 80% of the headache and only 20% of the revenue. This creates the "Negative Space" required to attract and serve "Tier 1" clients who value your specific expertise.

Reference recordSource and context
Source
The Service Arbitrage: How to Stop Renting Time
Published
Source type
Almanac
Subject
Product & Technology
Provenance
Originally stated
Review
Manually reviewed by UV

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